Performance Indicators in Logistics Service Provision and Warehouse Management - A Literature Review and Framework
Elfriede Krauth, Hans Moonen, Viara Popova, Martijn Schut
http://www.cs.vu.nl/~schut/pubs/Krauth/2005a.pdf
It has two separate sections for effectiveness and efficiency
10 steps for Efficient Master Planning and Warehouse Layout
http://www.scisce.eu/images/KOUMPOURELOU.pdf
Warehouse and Distribution Science - November 2001
http://www2.isye.gatech.edu/~jjb/wh/book/editions/wh-sci-0.89.pdf
Elfriede Krauth, Hans Moonen, Viara Popova, Martijn Schut
http://www.cs.vu.nl/~schut/pubs/Krauth/2005a.pdf
It has two separate sections for effectiveness and efficiency
10 steps for Efficient Master Planning and Warehouse Layout
http://www.scisce.eu/images/KOUMPOURELOU.pdf
Warehouse and Distribution Science - November 2001
http://www2.isye.gatech.edu/~jjb/wh/book/editions/wh-sci-0.89.pdf
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